Store Policies

What We’ll Do With The Money

Here is the plan for any money we make from this site: half goes to groups making a difference in our local community, and half goes to learning and creating new things.

Shipping

We aren’t kidding when we say “items lovingly crafted by Justin, Gemma, Bijou, and Anya”. All items are made to order. When you order your shirt/mug/poster/pillow, we work with a local company to custom print it just for you. Orders are usually printed, packaged, and mailed within 72 hours. Add a few days for shipping, and most items arrive in customer mailboxes in 7-10 days.

We only ship to the United States. If this is a problem, let us know, and we’ll try to work something out.

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

We do not refund orders for buyer’s remorse. Also, we’ll make case-by-case decisions on accepting returns for reasons other than what’s already been outlined.

In any case, if you are unhappy with your order, contact us. Let us know what’s wrong, and we’ll work with you to fix it. We’re people, too, and we want you to be happy.

Privacy Policy

We use some industry standard tools to track website activity so we know what’s popular, but that’s about it. If you order something, we’ll store your shipping info and email address. For security reasons, we do not store your credit card number. In the future, you may receive emails about store products and announcements, but we’ll include links to easily opt-out. And we won’t sell your info to third parties or marketers. We partner with a local company to handle the printing and shipping of orders, so we do share some info with them. You can see their privacy policy here.